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Technical Support Coordinator

North Ridgeville, Ohio
I'm a recruiter.  This service is free to you (the candidate).  One of the companies that I do recruiting for is looking to hire a:

Technical Support Coordinator
North Olmsted, Ohio
Full-Time Employment

Mon-Fri, 8am-5pm

Company:  
• Technology solutions provider
• Established reputation
• Solid leadership
• Strong core values
• Financially stable
• Growing
• Laid-back culture
• Open-door policy
• Flexible start time & end time
• Paid vacations
• Paid holidays
• Paid sick days
• 401k match
• Paid training and certifications
• Excellent medical, dental and vision benefits

Position:  
* Create, prioritize & manage technical service tickets 
* Schedule & dispatch network engineers to customer locations
* Follow-up with phone calls & emails to ensure customer satisfaction
* Maintain up-to-date & accurate customer records in CRM
* Invoice customers
* Monday through Friday, business hours

Required Skills:
* Outstanding Customer Service skills
* Excellent verbal & written communication skills
* Basic technical knowledge is a bonus
* Highly organized
* Sense of urgency
* Prioritization skills
* Fast learner, quick adapter 
* Desire to exceed expectations

Next Steps:  
* Email your resume to Sean.Zetts@RiversideRecruiting.com for more information


Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com

triage dispatch dispatcher dispatched coordinate coordinator coordination schedule scheduler scheduled appointment appointments network networking network engineer network administrator technical support tech support customer service rep csr client success customer success vendor management manage vendors parters distributors

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