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Hands-On Director of IT

Valley View, Ohio
I'm a recruiter. This service is free to you. One of the companies that I recruit for is looking for a:

Hands-On Director of IT
Valley View, Ohio

Company:
  • 10+ locations
  • Growing company
  • Great work-life balance
  • Friendly and supportive culture
  • Variety of interesting work and projects
  • Ranked as a top place to work in Cleveland
  • Laid-back, down-to-earth people and management
  • Paid vacations, paid sick days, paid holidays, 401k match
  • IT is viewed as a competitive advantage and key to continued success
  • Medical, dental, vision, prescription, life, long/short-term disability insurance

Summary:
  • Hands-on position
  • Primarily on-site in Valley View
  • Remote flexible 1 day per week
  • Manage one Support Technician
  • Oversee and advance the company's technology infrastructure, systems, and strategy
  • Ensure that technology supports business growth, operational efficiency and security

Responsibilities:

Technology Strategy and Leadership
  • Lead the development and execution of the company’s overall IT strategy, aligning technology with business goals.
  • Serve as the organization’s primary technology advisor, identifying opportunities to improve systems and processes.
  • Establish IT policies, procedures, and best practices that balance flexibility with operational excellence.

Infrastructure Management
  • Manage and maintain the company’s IT infrastructure, including hardware, software, networking, cloud services, and telecommunications.
  • Oversee system performance, upgrades, and troubleshooting to ensure maximum uptime and reliability.
  • Implement and manage backup, recovery, and business continuity systems.

Security and Compliance
  • Establish and monitor cybersecurity protocols to safeguard data and systems.
  • Ensure compliance with relevant regulations, software licenses, and internal policies.
  • Educate staff on safe technology practices and conduct periodic risk assessments.

IT Support and User Enablement
  • Provide day-to-day technical support across the organization, ensuring prompt and effective issue resolution.
  • Create and maintain user guides, system documentation, and training tools to enhance team member productivity.
  • Act as a technology coach for team members, promoting digital literacy and confidence.

Vendor and Project Management
  • Manage relationships with third-party vendors, service providers, and technology consultants.
  • Negotiate contracts, track renewals, and manage IT budgets and purchasing.
  • Lead and implement IT-related projects including system upgrades, migrations, and integrations.

Team Development and Future Growth
  • Serve as the foundation for building the company’s IT department.
  • Develop job descriptions and growth plans for future IT roles as the company expands.
  • Provide guidance, mentorship, and leadership to IT team members.

Cross-Functional Collaboration
  • Partner with leadership and department managers to support business needs through technology.
  • Participate in strategic planning and problem-solving conversations across departments.

Next Step:
• Email your resume to Sean.Zetts@RiversideRecruiting.com for more information


Sean Zetts
440-447-0001
Riverside Recruiting
Sr. Recruiter & President
www.RiversideRecruiting.com
www.LinkedIn.com/in/SeanZetts
Sean.Zetts@RiversideRecruiting.com

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